![]() Note : In case of same issue or required assistance, you may raise ticket at so our Technical Support Team can assist you to resolve your query. If you are using restricted internet connection like any network Firewall/Proxy is configured, then contact to Network Administrator and allow below Quick Heal's domains in your Network Firewall /Proxy : If same issue even after several retrieval, check Quick Heal virus database date, If it is older than one month, you can download the Offline Update Packager from Ĥ. These are the monthly updates that should cover most people in the situation of needing to update offline. Double-click the file you downloaded and follow the prompts. Note: Windows 7 only version is for users using Windows 7 else the other variant works for remaining OS versions. Change the default DNS by configuring active network connection settings (Run command ncpa.cpl to open network settings) and set it to open DNS i.e. Quick Heal Offline Product Updates is an executable that will do all the work for you. Double-click the file you downloaded and follow the prompts. Quick Heal Offline Product Updates is an executable that will do all the work for you. Retry to update after some time or connect alternate internet connection if there is weak/slow internet connectivity.Ģ. Quick Heal Offline Product Updates can update all Quick Heal products when updating offline or automatic updates fail. ![]() Restricted Internet connection like as Gateway Firewall/Proxy.ġ. Quick Heal Offline Product Updates is an executable that will do all the work for you.High latency/dis-connectivity in Internet communication.Slow internet connection connection which not capable to download update. ![]() There are various reasons like as below due to which situation arrives: Even if we re-install Quick Heal and try for updates, issue remains same.Ĭause: This issue basically occurs due to specific file/definition of update packager downloading failure or interruption occurs during the update.Go to On the Quick Heal Offline Product Updates portal, enter the required information about your product version, operating system architecture, and the type of updates. ![]()
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